Frequently Asked Questions
Everything you need to know about shopping with Run and Fly.
How do I determine the right size for me?
We provide detailed size charts on every product page. Since our styles range from slim-fit to oversized vintage cuts, we recommend measuring a similar garment you own and comparing it to our specifications.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a shipping label and start your refund or exchange process.
Do you ship internationally?
Yes, Run and Fly ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout based on your location.
How should I care for my Run and Fly garments?
To preserve the quality and color of our unique fabrics, we recommend washing at 30 degrees Celsius and hanging to dry. Avoid tumble drying to prevent shrinkage and maintain the integrity of the prints.
Are your products ethically manufactured?
Sustainability and ethics are core to our brand. We work closely with audited factories that ensure fair wages and safe working conditions for all staff involved in the production of our clothing.
Can I track my order once it has been placed?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website so you can monitor your delivery in real-time.